How Flygbussarna Door to Gate works

Flygbussarna Door to Gate picks you up at your doorstep and drops you off at the terminal of your choice at Arlanda Airport. It is a shared ride which means that the car usually makes 2 stops on the way to the airport. When you choose Door to Gate you can be sure that you will get a convenient ride and that you will arrive in time for your flight.


Choose airport

Currently we only traffic Arlanda Airport.


Choose your pick-up address

Submit the address in Stockholm you want to be picked up on. See zone map.


Choose your flight's departure time

Assign the date and time of your flight departure, and our system will calculate a suitable pick-up time.

Always on Door to Gate

USB sockets

USB sockets

Charge your electronic devices on your way to the airport.

Free Wi-Fi

Free Wi-Fi

Stay connected all the way to the airport on your social media channels.

Manage trips

How do I cancel my trip?

You cancel your reservation in our app or directly on our website. If you cancel your reservation at least 2 hours prior to the booked pick-up time, the full amount you paid for the trip will be refunded to you within 3 to 5 business days.

After cancelling a trip, you will receive a cancellation confirmation to your email.

Read more about our cancellation policy or how to proceed to cancel your trip

How do I make changes to my reservation?

You can change and add information to your booking up to 2 hours before your booked pick-up time.

  • In the app: Log in to your account in the app and go to the “My trips” page. There you will see an overview of your trip and can handle or cancel your next trip. If you click the edit pen next to the field you want to edit, you will be taken to a page where you can choose to add or change the information in the field. Do not forget to click save to your updates, to review the change.
  • On the web: Click “Edit or cancel trip” under the menu “Manage trips”. Enter your booking number and your last name to find your booking and make your edits. Remember to save your changes.

Read more about making changes to trip

How do I get my booking confirmation and my receipt?

You will receive a confirmation to your email for all successfully made reservations, where you can find complete booking and payment details. Please also check your spam if you cannot find it in your inbox.

You can also order a new confirmation and receipt to your email, under the “My trips” page in the app or on the website under “Edit or cancel trip”. Flygbussarna Door to Gate cannot guarantee access to a receipt afterwards.

Did you not find the answer to your question?